Warranty Policy - Apparel and AccessoriesUpdated 2 months ago

Billabong is proud of the quality and performance of all our products. All warranties only apply towards items purchased through our official online storefront (www.Billabong.com), is within the specified time frame, when the item is used in normal conditions, and for the purpose the product was originally designed for. All warranties do not cover any damage due to misuse, alterations, improper care, accidents, neglect, normal wear and tear, exposure or extensive use, theft or damage caused by anything other than defect in materials and workmanship. Billabong has the sole discretion to determine whether an item is covered under the warranty policy. Billabong is not liable for any damages, losses and/or costs incurred resulting from the loss or usage of our products. Billabong is not liable for any items lost in transit.

Apparel & Accessories: Billabong warrants all apparel and accessories to be free of defects in material or workmanship for a period of ninety (90) days from the original date of purchase, when purchased from an authorized dealer.

Bags and Luggage: Billabong warrants all bags, backpacks and luggage to be free of defects in material or workmanship for a period of 1-year (365) days from the original date of purchase, when purchased from an authorized dealer.

Wetsuits: Wetsuit is warranted against manufacturer defects pertaining to the workmanship of the product for a period of 1 year (or 365 days) from the original purchase date. Workmanship refers to the way the product has been assembled, e.g. stitching, seams, attached trims. (Please note there is a difference between wetsuit and dry suit. Unlike dry suits, wetsuits are not designed to keep you dry.)

Wetsuit Accessory: Wetsuit accessory provides a limited warranty period of 90 days from date of purchase (“Limited Warranty”).

Warranty policy is subject to the following limitations:

• All warranty claims must be accompanied by the original online order number.
• All warranty claims must be approved prior to return authorization being provided.
• If product is found to be defective after inspection by a warranty technician, Billabong will repair or replace the product with an existing comparable model at the technician’s discretion.
• Repaired or replaced products are covered for the remainder of the original warranty