Return/exchange policyUpdated 16 hours ago

Returns Policy: 30 day Return Period

Holiday extended return policy: Orders placed between Monday, November 18-December 25, will be eligible for 45 day return period on all items ordered via online store.

Billabong wants to assure you are 100% satisfied with the product you purchased, which is why we offer a hassle free 30-day return/exchange period on all items ordered via our online store.

• Original shipping charges will not be added to refund
• Items must be in 100% resalable condition
• Each item on order is allowed one exchange per transaction
• Return time frame starts from original ship date
• No returns/exchanges on Final Sale items
• Returns must be initiated from the original point of sale 
• $7.50 restocking fee applied for all returns/exchanges
• Exchanges and prepaid labels are only offered to US customers. This offer excludes orders being shipped from Canada, certain US territories, and international orders.
  1. For all returns outside of the US please contact [email protected]