customerservice@billabong.com

Phone: 1-844-790-2278

Billabong

www.Billabong.com and www.Billabong.ca currently accepts Visa, MasterCard, American Express, Discover, Diners Club International, Union Pay, JCB, ELO charge cards, Google Pay, Shop Pay, Venmo and PayPal as a form of payment for online orders.SECURE ONLINE SHOPPING GUARANTEE: Protecting your privacy and bringing you a safe online experience is always our main goal. Billabong takes every precaution to ensure all online transactions are 100% safe by implementing numerous layers of safeguards (SSL) to protect personal information. In the event of an unauthorized charge appearing after using our site, please notify your credit card provider for further instructions.International Orders:All international orders will be processed via Visa, MasterCard, American Express, Discover charge cards or (US site)/PayPal CA (CA site)

www.Billabong.com and www.Billabong.ca currently accepts Visa,  MasterCard,  American Express,  Discover,  Diners Club International, Union Pay,  JCB, ELO charge cards, Google Pay, Shop Pay, Venmo and PayPal as a form of payment for online orders.   Venmo and PayPal as a form of payment for online orders. All international orders will be processed via Visa,  MasterCard,  American Express,  Discover charge cards or (US site)/PayPal CA (CA site)

Payment options

FAQs

Final Sale

Wrong Product

CVV Number

Why was an item cancelled from my order

Can I cancel my order?

Free Stickers?

Restocked Items

Forgot Account password

Hours of Operation

Holiday schedule

How to become an Authorized Dealer

obtaining a copy of your invoice

How is my tax calculated

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Pants inseam length

Is your website secure

Outseam length for shorts

How tdo I report counterfeit products

Sponsorship Request

Unsolicited Submissions

Do I need to activate a Promo Code?

Do promo Codes expire?

Do Promo Codes have exclusions

How do I add a promo code to my order

How do I know that a promo code I entered was applied at check out?

What if I didn't receive an email with the promo code?

Why isn't my promo code working?

Can I combine promo codes?

Can you price adjust my order if I forgot to add a promo code?

Promotions and Disounts

Can I exchange an item from my order?

Can I return an item I purchased in store?

How do I submit a warranty claim?

How do I return or exchange an item

Return Policy

Warranty Policy - Apparel and Accessories

Warranty Policy - Wetsuit

Returns and Warranty

Can I ship my order to a PO Box or military address?

Can I change my Shipping address

How Can I track my order

Tracking says delivered but I never received my order

Shiping Rates and Timelines

When will my order ship

Shipping Policy

Payment optionsUpdated 4 hours ago