Billabong

Join the Billabong Crew loyalty program for free shipping and other fantastic perks. Click here to sign up. For non-members we provide FREE Economy Shipping on orders over $99 and FREE Standard Shipping on orders over $125.

How do I get free Shipping

Returns and Warranty

Final Sale

Wrong Product

CVV Number

Upcycler Program

Payment options

Cancelled items

Affiliate program

Cancel orders

Free Stickers?

Restocked Items

Password reset

Hours of Operation

Holiday schedule

How to become an Authorized Dealer

Employment opportunity

obtaining a copy of your invoice

How is my tax calculated

How can I unsubscribe

Pants inseam length

Wish List

Is your website secure

Outseam length for shorts

How tdo I report counterfeit products

Sponsorship Request

Unsolicited Submissions

FAQs

Do I need to activate a Promo Code?

Do promo Codes expire?

Do Promo Codes have exclusions

How do I add a promo code to my order

How do I know that a promo code I entered was applied at check out?

What if I didn't receive an email with the promo code?

Why isn't my promo code working?

Can I combine promo codes?

Can you price adjust my order if I forgot to add a promo code?

Promotions

Warranty policy - Apparel and Accessories

Warranty Policy - Wetsuit

Can I exchange an item from my order?

Can I return/exchange an item I was gifted

Can I return an item I purchased in store?

Do loyalty members receive free returns?

How do I check the status of my warranty claim?

How do I return or exchange an item

How can I track my order?

International Shipping

Tracking says delivered, but I don't have the product

Shipping Rates and Timelines – US / CA

When will my order ship?

Can I change my shipping address

Can I ship my order to a PO Box or military address?

Shipping Policy

How do I get free ShippingUpdated a month ago