Billabong

Once an order has been submitted we are unable to cancel or modify the shipping address on file. Please contact our customerservice@billabong.com if you cannot retrieve this delivery and we would be more than happy to provide the available options we have to offer.

Can I change my shipping address

Returns and Warranty

Final Sale

Wrong Product

CVV Number

Upcycler Program

Payment options

Cancelled items

Affiliate program

Cancel orders

Free Stickers?

Restocked Items

Password reset

Hours of Operation

Holiday schedule

How to become an Authorized Dealer

Employment opportunity

obtaining a copy of your invoice

How is my tax calculated

How can I unsubscribe

Pants inseam length

Wish List

Is your website secure

Outseam length for shorts

How tdo I report counterfeit products

Sponsorship Request

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FAQs

Do I need to activate a Promo Code?

Do promo Codes expire?

Do Promo Codes have exclusions

How do I add a promo code to my order

How do I know that a promo code I entered was applied at check out?

What if I didn't receive an email with the promo code?

Why isn't my promo code working?

Can I combine promo codes?

Can you price adjust my order if I forgot to add a promo code?

Promotions

Warranty policy - Apparel and Accessories

Warranty Policy - Wetsuit

Can I exchange an item from my order?

Can I return/exchange an item I was gifted

Can I return an item I purchased in store?

Do loyalty members receive free returns?

How do I check the status of my warranty claim?

How do I return or exchange an item

How can I track my order?

How do I get free Shipping

International Shipping

Tracking says delivered, but I don't have the product

Shipping Rates and Timelines – US / CA

When will my order ship?

Can I ship my order to a PO Box or military address?

Shipping Policy

Can I change my shipping addressUpdated a month ago